32Red Casino, one of the leading Microgaming powered online casinos, takes great pride in its award winning support offered to players. The site’s Player Support Team constantly receive some of the best training in the industry and are available 24 hours a day, 7 days a week and 365 days a year. The team is always on standby to help players solve any problems that they may come up against, or reply to any of their queries.
32Red Casino invites players to share their feedback. “Customer satisfaction is our number one priority, so if you have any comments about our online casino, good or bad, then we would genuinely like to hear from you,” says the site. “We are constantly trying to improve our service, so your feedback is invaluable to us.”
32Red Casino support is available across multiple channels, the most effective being instant chat, which allows players to chat to customer support team members instantly over the internet.
Another way to contact the Microgaming powered online casino is via email and all correspondence is answered promptly and efficiently. Emails are directed to the correct departments, including the Player Support Team, the Accounts Department, General Queries Department, as well as the Pitboss who can answer specific enquiries about online casino games.
Customer support is also available through contact numbers – most of them free phone – from various locations in the world, including the United Kingdom, Canada, Japan, Germany, Holland and Australia.
